The 5 biggest technology challenges your business will face in 2020

The 5 biggest technology challenges your business will face in 2020

December 29, 2019

Technology sits at the intersection of management and operations.

Businesses of all types and forms deploy software solutions for online positioning, marketing automation, customer relationship management, resource planning, application tracking, project management (to name a few).

Understanding how and when technology can increase the productivity of the business is a key skill.

1. Solving Productivity Problems

Productivity loss is a combination of inefficient processes, poor tracking, communication overhead, incomplete onboarding.

All of these challenges can be solved with the right technology stack in place.

  • Processes can be optimized with business process management solutions, carefully refining your set of processes, delegating each step to a team member, and tracking progress over time.
  • Tracking and project management may be handled with PM systems, a team messenger application, and time trackers whenever applicable.
  • Onboarding may be handled through documentation or online courses, email training, demo applications, and virtual conferencing whenever external consultants are involved.

Here’s how to do it . . .

Repetitively solving productivity problems will have an accumulative positive impact on business growth (and company morale).

2. Automating Business Processes

Day-to-day operations can always be optimized. Reducing administrative friction is a “best practice” when creating a business plan for the company or a new product.

Back in the day, logistic companies weren’t leveraging GPS devices and tracking software optimizing their routes throughout the day. They used to fill out waybills on paper, using a finite set of receipt numbers, carrying over to accounting which spent days to merge these before the end of the month.

Accounting used to be handled on paper, by hand. Sales presentations led over the phone or on-site due to the lack of video conferencing and presentations.

Eventually, new technical solutions emerged, solving day-to-day processes, reducing the error rate of manual mistakes, simplifying calculations and designing predictions.

3. Deploying Technology For Innovation

Even when tools are available, deploying them at work may turn out to be a complex set of processes.

Growing organizations use dozens (if not hundreds) of software tools responsible for different activities. Effective applications talk to each other, pulling data from financial software tools, cross-checking with marketing applications, and generating reports in ERPs or CRMs.

Finding the right technical stack may be tricky. Evaluating the return on investment for restructuring certain portions of the technical landscape in favor of improving processes and saving time is an ongoing challenge for information officers and business leaders.

4. Training Staff At Large

Aside from the technical logistics, teaching employees new software applications is an expensive investment.

While the younger generation is more comfortable switching between applications (thanks to the adoption of laptops, tablets, smartphones), that’s not the case for everyone, especially for the older generation.

This is why training may take weeks, months, or even over a year for complex ERPs or other business process applications delivering tens of thousands of features.

Considering the adoption of a software solution is always top of mind for business leaders looking for ways to optimize processes and reduce the hiring overhead for operations that could easily be automated (at least partially).

5. Keeping Up to Speed With Innovations

Due to the challenges of deploying new software, organizations often get too comfortable using outdated tools or applications.

This creates a false sense of “efficiency.” A software application is in place and some of the work gets done. Oftentimes, this is not the most optimal way forward.

Moreover, identifying the right technical solutions to deploy is questionable. Organizations with limited tech-savvy leaders may miss out on great opportunities. Or get mislead by expensive PR and advertising campaigns started by less promising market alternatives.

One of the leading reasons we deploy WordPress solutions to enterprises is the bulletproof backward compatibility. Ensuring the longevity of your software solution will improve the adoption and decrease the documentation overhead for every new release.

Missing out on key opportunities may degrade the efficiency of the organization and impact the work quality as a result. Tech-driven businesses relying on the latest tech may deliver similar results at a fraction of the cost or time.

If you find the idea of trying to manage your business’ or organization’s technology a daunting task and would like assistance, please do not hesitate to contact us. We offer a wide range of technology solutions to meet the various challenges described above and more. For a list of our technology solutions, please click here. We look forward to serving you.

(The information above was compiled from a variety of sources)